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We recommend that you find somewhere quiet and private to call from if you want to discuss personal matters in depth.For further information on confidentiality and Data Protection please see our privacy notices.Sometimes just telling someone can be a relief, and it is an important first step towards dealing with the problem.The Adviser can also connect you with Gam Care treatment services across Great Britain, either face-to-face, online or over the phone.
We’d only need to get help or take action if: Calls and chats will be recorded to ensure we can monitor the quality of the service we provide and keep you safe.
We can also refer to our treatment services across Great Britain if appropriate.
You can also join our Forum for ongoing peer support – find out more here.
Some callers only contact us once, however some people may need to contact us again or we may suggest a call back from one of our team.
We are sometimes just the beginning of a journey to recovery, and if you feel you need to speak with someone about your gambling issue more frequently we are also able to signpost to other, specialist agencies who can help longer-term.
If all our Advisers are busy, or you call between Midnight and 8am, you can leave a message including your name and a number you are happy for us to call you on.