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Last month, reported that the company was planning to unite the back-end technology running Instagram, Facebook Messenger and Whats App on the consumer side.Now though, it appears that Facebook is also building a tool to do the exact same thing with its apps for business.Seamlessly integrating the best in Web RTC and SIP, Dialogic BUZZ offers cross-device, cross-platform, and cross-network compatibility that translate into a unique converged architecture.This makes it easy to upgrade your PBX customers to a full unified communications and collaboration platform while maintaining compatibility with their existing physical phones.The company's new feature will add Instagram Direct messaging to the messaging inbox inside the Facebook Pages Manager app on both desktop and mobile.Currently the tool only allows businesses to receive and interact with messages from Facebook Messenger.
With Accession Communicator for Mobile and Desktop, operators can deliver powerful business telephony services directly to an end user’s PC, laptop, tablet or mobile device over any broadband network infrastructure – fixed or wireless; public or private.
As users spend more time with its messaging apps, this could help grow its advertising business and while there there are currently no monetization plans for its combined messaging experience, the idea has been discussed by the company.
Facebook's messaging tools are used as a B2B communication platform between vendors and consumers with 150m people using Instagram to talk with businesses and 10bn messages sent between consumers and businesses every month on Facebook Messenger.
We live in a world where messaging apps command billion valuations, but amidst that embarrassment of riches is a major pain for users: each massively successful new service is another siloed channel you need to manage.
You like Whats App, but your best friend prefers Facebook Messenger; your little brother is on Snapchat, and your mom sticks to i Message.
Configuration example Managed Com Corporate is a complete solution for your business communications.